HCAI - Patient Management Program
Adjudication Reports have a header that detail the form details. The Goods and services section of the
report is representative of the goods and services on your OCF form.
All adjudication details this report were supplied by the insurer. If you require additional
information you should contact the insurer directly.
Error Report
Retrieve the error log for the Reports menu, Error Report.
The date from option offers you a Today button to simplify locating specific errors. Choose the date
range and select Run the Report.
Locate the rejection on the document. The report is created by rejected information from the HCAI
system. Any line information that says ‘Erroneous value’ refers to the information that was typed into
the rejected field. The Failed rejection information will notify you as to where the problem lies.
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