PMOz Book of Abstracts (Sept. 2013) (Sept. 2013) | Page 20

Tuesday 17 September, 2013 15:50 – 16:20 Emotional Qutient (EQ) for Project Managers – People Skills for Outstanding Success in Project Management Alam Nur-ul Senior Project Manager, NAT- Transport & Routing Engineering Telstra Emotional Quotient (EQ) is a measure of skills and abilities of every human being to recognise and regulate emotions in ourselves and in others. If this important skill and ability is not nourished and developed in the persona of a Project Manager, his/her maturity level would be low and definitely his/her chance to rise up in the higher echelon of success in the hierarchical Project Management field would be a doubtful one. EQ helps a PM to develop stakeholder relationship that supports projects' success. He/she would anticipate and avoid emotional breakdowns, if he/she has higher EQ/EI level. He/she would efficiently deal with difficult team members and would manage any conflict therein with confidence and success, by leveraging emotional information to make a better decisio ???!??????????????????????????????????????????????????????????????????????????????????=??????????????????????????????????????????????????????????????????????????????????????????????????????%???????????????????????????????????????????????????????????????????????????????????????????????????Q??????????????????????????????????????????????????????????????????????????????%??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????%???????????????????????????????????????????????D????A?????5??????????Q???????M??????5????5???????????????????????5??????5?????? ????????????????????????????????????Q??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????A?????5?????????????????????????????????????????????????????????????????????????????????????????M???????????M????5??????????M?????????????I??????????5??????????????????????????????????????????????????D??????????????Q????1???????????????????????????????????????????????????????????????????????Q??????????????????????????????????????????????? ?????????????????????????????????????????????????????????????????M?????? ????????????q]????????????????????????????????????????????????????????????????????????????????????? ??????????!?????????????????????????????????????????????????????????????????????t??%????????????????????????????????????????????????????????????????A?????5?????????????????????????????????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????%??????????????????????????Q??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????((??+ ?A5=??????((