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BUSINESS AND TRAINING
Plumbers need to
be professional
Professional means being an expert in the industry in
which you participate.
By Sam Dubazana
You need to make sure that not only you, but your
staff too are subject experts in the services you
offer and the products with which you work.
Sam Dubazana
Customers can be attracted to a company that has
plumbing technicians who are customer orientated
and knowledgeable of their work, and where the job is
100% guaranteed.
Plumbers need to speak the same language
with their customers and be available 24/7, via
telephone, email, online chat, or social media.
The more ways you are available, the more
comfortable the customer will be. We all know
that customers will likely go to the companies or
plumbers who can be reached the fastest or who
respond the fastest.