Town Center Reception Office Nicole Chausse is available in the lounge Monday-Friday , 8:30am-4:30pm . Ashley Rowe is also available to assist in the reception office for the following :
Processing Town Center payments
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Registration and monitoring of the storage yard and dog park
Assisting with event reservations Resident Access Card registration
Nicole may be reached at ( 239 ) 985-1692 or at nchausse @ theiconteam . com . Ashley Row can be reached at ( 239 ) 985-1769 or at
Questions on Billing and Account Statements Billing inquiries regarding food and beverage charges , please contact : Kelly Entsminger kentsminger @ theiconteam . com ( 239 ) 985-1705 Anabel Gutierrez agutierrez @ theiconteam . com ( 239 ) 985-1702
All other billing questions , please contact : Nicole Chausse nchausse @ theiconteam . com ( 239 ) 985-1692 Ashley Rowe arowe @ theiconteam . com ( 239 ) 985-1769 Debbie Bill dbill @ theiconteam . com ( 239 ) 985-1770
NEW MAILING ADDRESS FOR PAYMENTS
If you are mailing your payment , please address to : Pelican Preserve Community Association , P . O . Box 162671 , Atlanta , GA 30321- 2671 . Please make sure your Town Center account number is listed on the check . This is for Pelican Preserve Town Center only , not The Club at Pelican Preserve . If you are using bill pay through your bank , please advise your bank of the address to ensure your payments go to the correct address . Remittance envelopes are enclosed in our statements if you wish to pay by check . If you are currently paying online through the Town Center website , no changes need to be made .
Keep Your Information Up to Date Don ’ t forget to update your information with Ashley Rowe at the Town Center reception office . Ashley may be reached at arowe @ theiconteam . com or ( 239 ) 985-1769 . Or log in to the Residents website to update your information on the “ My Profile ” page , which is automatically routed to the administrative office upon update ! Please be sure to update :
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Address and phone numbers Birthday so you can be a part of the Destinations Birthday Club Emergency contact form , which can be updated by filling out a form at Soleil front desk . The emergency contact information is kept on file in the event we need to contact someone for you .
Access CARD SYSTEM TOWN CENTER ACCESS
The Town Center is equipped with an access control system . The only way to access the outdoor pool area , sewing room , billiard room and card room is with Resident user cards .
Enrollment Residents may fill out paperwork and have photos taken Monday - Friday , 8:30am-4:00pm with Nicole Chausse in the Town Center reception office .
ALL RENTERS must obtain Resident user cards from Kim Davis in the fitness center .
GUESTS ( Guests are not permitted at the Town Center at this time .)
VISITOR ACCESS SYSTEM The Pelican Preserve Advisory Committee ( PPAC ) is working with our security company , Securitas , to implement an improved visitor access software system .
The system , DwellingLive , hosts improved security benefits and will make Pelican Preserve safer .
If you have questions about the new system , please call Castle Group at ( 239 ) 985-1634 .
Town Center Payment and
Access Card Drop Box Town Center payments may be made online , by logging in to your account , with Nicole Chausse or Ashley Rowe in the Town Center reception office or at the front desk of Soleil Health & Fitness .
A drop box is available for your convenience outside of the Town Center reception office in the Pelican Lounge for Residents , guests and renters to drop off their account payments , as well as , guest access cards .