PCS Stewardship Report Annual 18 final | Page 6

POSITIONING FOR EARLY DETECTION & INTERVENTION INSPIRING STORIES Meals With A Difference D orcas serves about 210 clients under its Meals-On-Wheels programme, delivering meals to them daily. While most of the beneficiaries are seniors, some are in their 40s, with medical conditions that affect their ability to buy or prepare their own meals. Again, the packet of meal hanging on the gate served as an SOS. Our staff then alerted the SCDF upon hearing some faint voice shouting: “Jatuh… Jatuh…” from the gate. Besides ensuring adequate nutrition with each meal delivered, Dorcas’ staff also assist in monitoring their safety at home as they come into contact with the seniors. At times, we also encounter false alarms. One such case, an 87-year-old lady did not take her bento lunch. After checking with all the hospitals and no admission record was found, we alerted the SCDF as we feared for her safety. Some seniors are rather reserved and as Dorcas respects their privacy, meals are hung on the gate after which the staff will either knock on the door or inform them that the meals have arrived. The senior was found sleeping when the SCDF entered her house and the paramedics examined and found her to be stable with no signs of physical or emotional distress. Any meals found still hanging on the client’s gate during the next meal delivery serves as a red flag in that they may have had a mishap at home. For Dorcas, each day ends only when we know the elderly are safe at home. Each packet of meals is not only a service given to the needy but also an Early Detection and Intervention step for us. On one occasion, an 88-year-old lady had a fall and while she managed to get herself up to the bed, she was too weak to call for help. The senior’s younger sister was hospitalised at the time and no one was around to help her. Mr Michael Foo DORCAS Home Care Service The only SOS was the packet of lunch hanging on the gate when dinner was delivered to her. Though she was hurt, she was unwilling to seek medical assistance. After much persuasion by our driver, she finally agreed and was hospitalised. On another occasion, a 72-year-old lady fell at home and despite calling for help, her room was some distance away from the living room and no one could hear her. This image is AR-enabled 4