We aim to :
Focus our efforts on those services that our communities traditionally rely on local government to provide .
WHY IS THIS IMPORTANT ?
In preparation for the corporate plan ( 2018-2023 ), Council initiated a further community satisfaction survey . Basic services / infrastructure was the only category that scored below both the comparative statewide and rural councils ' percentage . Whilst the service category showed a significant improvement since the last survey , dramatically narrowing the gap , the results indicated that there was still some work to be done in this area .
Other key feedback through the survey :
Our plans for 2021 / 22
• Both water supply and sewerage were ranked in the Top 10 areas of importance for our community : - Water increased in importance from 6th to 4th place - Sewerage jumped in importance from 25th to 7th place .
Of note is that sewerage was previously in the least important category for survey respondents but in the last survey was ranked in the Top 10 , and also in the highest performance category . In the survey responses , water dropped in perceived performance ( from high to average ).
• Road maintenance was one of the highest areas of importance for our community ( was 1st place in the 2015 survey , and was equal 4th in the last survey ). It also had the lowest performance relative to importance . Note : Road construction dropped in importance ( from equal 4th to 13th , out of the Top 10 ) over the same period of time .
• Footpaths , kerbing , guttering were previously in the least important category , and have now been elevated to areas of interest for the community , in the category of lowest performance relative to importance ;
• Waste management was seen to be one of the highest performing services .
Roads , water , sewerage and waste featured strongly in the Connected Futures forums held with the community across the region .
Water supply , sewerage and waste are also 3 of the most highly regulated ( by the Queensland Government ) services undertaken by Council .
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