HEARING CARE
“I have been known for being
quite a loud character and have
struggled with not clearly hearing
exactly what people say for much
of my adult life, but not really
thought of doing anything about it.
For years I have annoyed my wife
and kids by asking my wife to
repeat herself at home constantly,
just thinking it was me being a
stereotypical male and not listening!
and am sure have been a real pain
to my family at large for having
to have the TV at home or
radio in the car on far
louder than anyone
else felt acceptable.
home to my general hearing and my
quality of life, but I wasn’t wearing
them out and about or at work.
Rob was fabulous in his counselling
to me, listening to everything I
said about how I was feeling, how
they were affecting me, what I
was hearing etc. He made some
changes to the programming
At work, I have
often struggled
in meetings to
catch the exact
words colleagues
or customers
have said and
often have
had to rely on
trying to lipread
or concentrate
very, very hard
on what people
were saying to me.
After my wife eventually
nagged me enough to
go for a hearing test, and
after much research online
to look for a company I
thought I could trust, I found
RJD Hearing. I fi lled out
the online form and waited
for contact…From the fi rst
contact, I really was bowled
over with Rob’s bedside
manner. The fi rst interaction
was a phone call where he was
immediately empathetic to my
enquiry, during that call he quickly
turned into a very consultative style,
advising me on considerations for
my choices, and also breaking down
some of the taboos I had in my
mind about hearing loss at my age.
On the fi rst meeting, after having
a hearing test and establishing
the level of my loss of hearing, we
discussed lifestyle and preferences
and he recommended the Phonak
Audeo Marvel and I left with them
on a free trial. I returned for a
second visit and I could appreciate
the difference they were making at
enthusiastic about the subject,
he wanted to listen to everything
about how they were impacting
my life and I genuinely felt he
wanted to solve the problem for
me. So again, he made some
changes to the programming of my
hearing aids and sent me away!
On the third visit, everything
had changed, I was wearing
them religiously from morning till
night and now wouldn’t consider
going anywhere without them
(apart from swimming or
the shower!) I have now
purchased my hearing
aids and haven’t looked
back! I am hearing
small things, that
make such a massive
difference, like the
birds singing or a
clock ticking! I am
more engaged
with my kids, I
have stopped
annoying my wife
by ignoring her,
and the family home
is more in harmony
because I can hear
everything they can.
of my hearing aids
and sent me away
again – with no
pressure about buying
them or even discussing the
price or a payment plan. At work, I am fully aware of
everything everyone is saying
in meetings. I travel a lot with
my work and having my aids
connect by Bluetooth to
my phone means that if I
am on a train, plane or in a
hotel room, I can listen to
my phone, or watch my iPad
etc without needing an extra
set of headphones, as I can
stream the music or audio into
my hearing aids. Not only that,
but when driving, I often have
two phones with me (my personal
and my work phone) so I can use
either phone, with my work phone
connected to the car Bluetooth
and my personal phone connected
to my hearing aids Bluetooth.
On the second visit I had overcome
wearing them socially, but still
wasn’t wearing them during
the working hours. Again Rob,
was so calm and I felt, that he
was interested about trying to
improve my quality of life. He
was so knowledgeable and This has proved quite life changing
for me when travelling during
working hours. The only negative I
can fi nd to say about my experience
with Rob Donnan is that I wish
I had found him 10 years ago! I
cannot recommend his services
highly enough.” – Glenn.