Our Apprenticeship Levy Solution Apprenticeship Levy Prospectus | Page 15
Overview
Our Operations/Departmental Manager programme is designed to equip your employee with the key skills
needed to manage resources, recruitment and information management. Throughout the programme, they will
be supported by experienced management experts, who will give them the knowledge and skills that they can
apply in the business environment.
Benefits of this Programme
Your Operations/Departmental Manager
will learn to:
• Be able to contribute to strategic
planning.
• Create and deliver business plans.
• Manage projects.
• Lead and manage teams.
• Manage change and talent.
• Support people through coaching
and mentoring.
Over the 15 - 18 month programme, your Operations/Departmental Manager will cover a variety of topics
allowing them to contribute to and create strategic plans alongside the creation and development of business
plans which will be integral to your business’ progression. Your Operations/Departmental Manager will also
manage projects, lead and manage teams, manage change, talent management and support others through
mentoring and coaching. We have worked with employers to develop an innovative and exciting course which
will benefit both your Operations/Departmental Manager and your business.
Industry Recognised Qualification
Alongside the programme, your employee will gain a professional qualification from the
industry-leading body the Chartered Management Institute (CMI).
Typical Job Roles
Learning and Assessment These are just a few typical job roles that
The programme is designed to last on average 15 - 18 months. The learning coach will guide your employee programme:
through the programme enabling them to show the skills, knowledge and behaviours to increase efficiency
would fit our Operations / Departmental
• Operations Manager
showcase their best work to demonstrate the skills and knowledge that they have gained. • Regional Manager
This programme consists of 12 modules which have been designed with industry experts to ensure your staff • Divisional Manager
complete this course with the skills and knowledge to take your business forward. • Department Manager
• Specialist Manager
• Service Manager
and productivity. Your employee’s learning coach will also ensure that your employee develops a portfolio to
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