Table of Contents
How to Login ........................................................................................................................... 3
Account Set-Up ........................................................................................................................ 3 How to Add a New Clinic / Shipping Location :............................................................................ 3 How to Add a New Practitioner to Your Account ...................................................................... 4 How to Add a New ‘ User ’ to Your Account ............................................................................... 5 How to Download Scanning App .............................................................................................. 6
How to Place an Order ............................................................................................................. 7
How to Place an Order for Shoes and Inserts ........................................................................... 7 Order Summary Page ........................................................................................................ 17 Adding Scans to an Order ................................................................................................. 18 ix . How to Scan Using SoleScan 3D App :..................................................................... 20 Adding Image ( s ) to an Order ............................................................................................. 29
Active Orders Tab .................................................................................................................. 31 Order Statuses ........................................................................................................................ 32 Searching / Filtering .................................................................................................................. 33 Patients Tab ........................................................................................................................... 34 Users Tab ............................................................................................................................... 35 Resources Tab ........................................................................................................................ 35 Best Practices for How to Submit An Order ............................................................................ 36 Scanning Device Compatibility ............................................................................................... 37 iPad and Structure Sensor ....................................................................................................... 37 iPhone using TrueDepth technology ....................................................................................... 38 iPad Pro using TrueDepth ........................................................................................................ 39 Scanning Troubleshooting ...................................................................................................... 40 Questions ? Contact Us :.......................................................................................................... 41
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