OpenRoad Driver Volume 11 Issue 1 | Page 12

OpenRoad Experience Canada’s Best Managed Companies » Last year OpenRoad Auto Group was named one of Canada’s 50 Best Managed Companies, a rare achievement for a firsttime applicant. The designation was made in recognition of business excellence and innovation following a rigorous review and selection process by Deloitte, Queen’s School of Business and CIBC. OpenRoad was one of only six companies from British Columbia to receive the distinction. ourselves from our competitors, and the way we do it is to provide a better guest experience,” said Christian Chia upon receiving the award. “What we have to do to differentiate ourselves is offer the best service, the best guest experience, as well as the best work environment for our people,” he continued. This year OpenRoad is applying to requalify as one of Canada’s Best Managed Companies. Winners are announced in March 2014. “Our greatest investment is in our people. By helping our employees advance, we feel that this is how we can better serve our customers. We strive to differentiate Photo: Will Fong A Better Way » You may already have noticed the fresh look. Or heard the new sound. OpenRoad recently launched a new brand identity with a fresh and modern direction to reflect the company and propel it forward. A new logo and tagline – Open to a better way.TM – strengthens OpenRoad’s position as a forward-thinking, open and leading automotive retailer. During the launch Christian Chia remarked, “What we set out to do with the refreshed OpenRoad brand identity was to stay true to our ethos of continual improvement – kaizen – and to develop our brand in line with our evolving customer and automotive partner desires. With a fresh, clean, and contemporary approach we believe the refreshed brand identity reflects our company culture and will stand the test of time.” The characteristics from the past decade remain true, and the core brand values are ingrained in the company’s name: Open for transparency and trust, and Road indicating a clear direction. “The best brands in the world express their brand values in an engaging and authentic way and, at the same time, provide flexibility for the business and individual personalities to shine. This is what we hope to achieve. We believe we now have a better platform for all of us to drive the OpenRoad brand forward,” said Chia.