One Star Employee Engagement Handbook 1 | Page 11

Benefits of good customer service

Employee Motivation:

Customer satisfaction influences the working environment.

Employees can work in an atmosphere that is comfortable and calm with the lessened pressures of meeting targets.

Ultimately, this encourages employees to work to their best ability.

Business Growth:

Excellent customer service can boost the growth in a business.

Quality services can help expand the client base, but great customer service is the key to retain the clients and stand out from the crowd.