Officeworks Pinpoint magazine OFW11016 Pin Point_Issue26 16Oct17 FINAL LR | Page 33

Mona Vale (NSW): Mark Scott greeted me warmly and professionally and Devina Hafoka, who did my printing was efficient, helpful and made my experience very easy. Warner Bay (NSW): A huge thank you to Emily Carter for her help with my business needs. Every time I walk in I’m so happy to see her because she never makes me feel stupid when I ask questions. I learn so much and I feel like I walk away with the best option. She is very good at her job. Virginia (Qld): I was blown away with the customer service I received. Every Team Member I encountered was friendly and genuine, and I could tell that they cared that I was in their store. The team at Virginia need to be congratulated and praised for the culture they create in their store. Things like a friendly welcome, a smile and offers of assistance seem like such small, insignificant things, but they make the world of difference and they made a significant difference to my day. Maroochydore (Qld): I would like to bring to your attention the excellent service and assistance that I received from Chris Wilson. I spoke to him about a problem that my brother was having in his business regarding the purchase of some laser printers which have the now outdated parallel printer interface built into them. Even though Officeworks could not supply such a product anymore, Chris went out of his way to try to find a solution. You pinned it! Congratulations to the following Team Members who received a gold pin (period April - August 2017). Anthony Howell West Burleigh (Qld) David Nunn, Jon Hoff, Kim Rice and Narelle Dalton Pakenham (Vic) Christine Anne Pereira Chadstone (Vic) Support Office: Huge thank you to Tracey Horton for making the trip up to Shepparton to help engage the youth of the Ganbina Careers night. Your support shows not only your commitment but also the businesses commitment to the Indigenous community. Donna Honeywill Morayfield (Qld) Aloyna Taylor Dandenong South (Vic) Judy Jenkins Mittagong (NSW) Peter Delacy Windsor (Qld) 33