Great service feedback
CSC: I spoke to Wendy in your call centre and she was an absolute star. Wendy handled everything so well and was so fast and efficient. She went above and beyond to process my request straight away.
CSC: I wanted to let you know what is possibly the most customer-centred, helpful service I’ ve received in memory, and it came from Hilda Batanovic. I placed an order for printing and design just over a week ago and was fortunate that Hilda was assigned to the case. She went above and beyond in making sure that my order was done by the pressing deadline, and kept in contact. I don’ t think I’ ve experienced someone who was that proactive and driven to ensure that my customer experience was outstanding.
Supply Chain: Your Toll delivery driver, Raaj provides exceptional service. Always very professional and polite.
Bayswater( Vic): I was assisted by Maddy who was extremely helpful with the unlocked mobile phone information I was seeking. Another gentleman also assisted me with a external storage device for my PC and was very professional and helpful even though I could clearly see he was busy. I wanted to thank them both for making my shopping trip very easy and enjoyable.
Coburg( Vic): Dee’ s customer service was outstanding. She is fantastic with customers and really goes above and beyond to help them out. It’ s nice to see people like her actually exist and care about their jobs, I was there the other day and her help was amazing to me.
Waurn Ponds( Vic): We shop at your store because the team are amazing and extremely helpful. Nothing is too much trouble. The leadership team, David and Shaun provide a very high standard of service, to which the team reflects.
Altona North( Vic): Cassie Micallef has been my store contact in relation to our business needs, Cassie’ s knowledge, support, communication and work ethic is a credit to any business or industry.
Fyshwick( SA): Andrew Dudley was wonderful. He patiently listened to my non technical questions, appeared interested in what I was saying, answered with information that I understood, was respectful to other Team Members he was speaking with. After the sale was completed he continued to answer my questions. I sincerely appreciated the attention and attitude.
Morley( WA): Sam Kilimo in technology is so awesome. Very friendly and helpful. I needed a new laptop and was so impressed by how he was showing me the different specs. I am extremely happy with my purchase.
Business: Bob Hall, from your sales team was excellent. I will certainly be back with you for my next order.
Richmond( Vic): Chris in technology was absolutely amazing. He helped me finalise my printer purchase and also made sure when I raised a price match on the toner it was so hassle free. Plus he helped me load it into the car.
Nowra( NSW): I was helped by Dani Ryan. Congratulations on employing such a considerate, helpful, delightful Team Member. She could not do enough to help me, I didn’ t feel rushed and she was informative, patient and got me exactly what I needed.
32