Officeworks Pinpoint magazine 29 | Page 10

Collaborative effort to reach Early Learning sector As our fantastic Educational Resources range continues to impress the market, we are continuing to look for new ways to build relationships with customers to promote the range and further establish Officeworks as a credible supplier in the education space. A B 10 The Educational Resources range of more than 3500 products launched nationally in April 2018 and spans across literacy, numeracy, music, outdoor play, paint, art and craft, puzzles, Science Technology Engineering Maths (STEM) and teacher resources. buying groups across the industry already shop with Officeworks for other products. So, rather than onboard brand-new customers and start the relationship from scratch, we believed it was going to be more effective if we made contact with our existing customers as a first step. While our personal customers have responded extremely positively to the range, we are now looking for opportunities to promote the range to our business customers. ‘I’m very excited – what this represents is an opportunity for Officeworks and our customers to align to each other’s needs. Among the Early Education industry, there is a reasonably low awareness of our range and services, and for us to come to them with a whole approach to market is a Collaboration C In a collaborative effort, the Merchandise, Marketing and Business teams are implementing a new initiative to target our Industry Buying Groups, focusing on the needs of specific industries and connecting those with our products and services – starting with the early learning space. The early learning sector was chosen as the first cab off the rank, as several new way of doing business,’ said Mark Kindness (National Business Manager). The initiative leverages existing relationships with over 4800 members of our buying groups including Early Learning Association Australia (ELAA), Camp Australia, Kindergarten Parents Victoria,