Office Bullying and Harassment Policy Volume 2013 2nd Edition | Page 29

Investigators of incidents and complaints should receive appropriate training and instruction for handling such situations, because bullying and harassment matters are often sensitive and challenging to address. Other training for supervisors could include instructions on how to support workers who may be affected by workplace bullying and harassment. Many organizations provide training to help workplaces address bullying and harassment. Training tools can be found at www.worksafebc.com/bullying, including a presentation template for training workers and supervisors, animated videos, and other resources. Annual review For anti-bullying and harassment strategies to be effective, they need to be current and practical. Every year, the employer must review: • its bullying and harassment policy statement • its steps to prevent or minimize workplace bullying and harassment • its reporting procedures • its procedures for dealing with incidents and complaints During the review, the employer should consider whether there have been any bullying and harassment incidents or complaints in the past year. If so, the policy statement and procedures should be clarified or amended, as needed, taking the incident(s) into consideration. Equally, it should be determined whether or not existing preventative steps are working, or if procedures need to be further clarified. Toward a respectful workplace 15