October 2019 Edition Apparel October 2019 issue | Page 77

BRAND PROFILE CREATING THE COLLECTION QUA’s debut collection features shirts, blouses, trousers, blazers, jackets, and suits, with each category boasting different styles. The collection is designed with cotton, viscose, wool blends, and crepe fabrics, all sourced and stitched in Turkey. Each garment required several rounds of sampling during which Rupanshi would try the garments herself and ask several of her friends to do the same. It was only after constantly tweaking the samples based on her personal feedback and that of her friends that the fits and sizes were finalised. For the collection, the team focused on a classic and timeless colour palette of blues, greys, browns, whites, and blacks. “These colours have traditionally been used since years for formalwear, and have been established as professional and empowering. But we also wanted to play around with other colours a bit, so we introduced pants in deep olive green, a suit in soft pink, and a shirt in mint green. ETHICAL CHOICES One of the facets that Rupanshi and Bharat looked for while interacting with factories for potential collaboration was how ethical their work processes were. “The factories that we work with provide their workers with decent working conditions, pay them well, and the work hours, too, are comfortable. While visiting the factories for quality checks, we converse with workers about their work-life balance. We also try to work with surplus fabrics in order to prevent them from being discarded as waste. We champion slow fashion and create only as much as we believe we will be able to sell, without adding to the unbelievable amount of wastage that is increasingly becoming a problem across the world,” she says. The duo works in a way that their garments are in sync with their beliefs. Rupanshi adds, “We, as a brand, do not support fast fashion that encourages brands to make and introduce several collections in a period of a few months in order to keep up with fleeting trends or demands. So we make sure that whatever we make is trans-seasonal and classic, something that can be worn throughout the year. Apart from that, we ensure that the fabrics, too, have enough longevity. For instance, our woollen suits are lightweight and lined with viscose, which makes them breathable and thus wearable for seasons to come.” CENTRED ON THE CUSTOMER Since QUA is solely an online brand for now, the effort is focused on enhancing customer experience. Rupanshi avers, “For an online brand, offering a satisfactory customer experience is as important as crafting good clothes. For that, we have a 90-day free return policy as long as the clothes are not damaged. We also offer free alterations, if required.” As Rupanshi and Bharat work towards their aim of making QUA a one-stop shop for the sartorial needs of working women, they will gradually expand their apparel range and also add accessories to the existing repertoire. They are content with the response they have been receiving from their customers, and plan to explore other fabric options, namely silks, linens, and various blends for future collections, along with participating in pop-ups, and opening a bricks-and-mortar store to make the label accessible to more and more customers. APPAREL I October 2019 I 75