Widely used in every organization at all func-
tional levels to prove the effectiveness and ef-
ficiency of the work performed. While we have
to give maximum emphasize in the planning
compartment in order to avoid the firefighting
and make sure the activities are performed as
planned. Engineers like us play a major role in
the planning portion as this decides the success
of the task. Most of us feel the planning portion
is taken care by the management and our in-
volvement happens in execution, however the
fact remains management provides the outline
of course investment and rest of the planning is
supposed to be done by us in our process / func-
tional level.
Quality management system takes out the
concept of departmental approach (compart-
mental approach) as the world requires process
approach. The process approach requires people
from different functional resources to achieve
the goal. The advantage of this approach were
team building, leadership development, deploy-
ment of work, and multi skill development.
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