Business Operations
Program Code : 901023 This certificate is a 17-credit program designed to develop understanding of basic concepts and skills in general business operations . The program is offered on a flexible schedule to include online or accelerated courses . There are no prerequisites for the courses included in the certificate .
TOTAL CREDITS : 17
Business Professional Essentials
Program Code : 611061 Prepare to work in a business environment by learning general office and customer service skills .
All credits from this certificate apply toward the Office Professional ( 311061 ) technical diploma and the Administrative Professional ( 101066 ) associate degree .
TOTAL CREDITS : 10
Business Software Essentials
Program Code : 611062 Learn to use office software and receive training for the Microsoft Office Specialist ( MOS ) exam .
All credits from this certificate apply toward the Office Professional ( 311061 ) technical diploma and the Administrative Professional ( 101066 ) associate degree .
This certificate is also available for dualcredit in some high school districts .
TOTAL CREDITS : 5
CUSTOMER SERVICE
Program Code : 901049 The Customer Service Certificate is designed for the person who is required to deliver professional service in a customer oriented environment .
Some credits from this certificate apply toward the Marketing ( 101043 ) associate degree , Digital Marketing ( 311045 ) technical diploma and the Professional Sales ( 311048 ) technical diploma .
TOTAL CREDITS : 12
Digital Marketing
Program Code : 9010410 The Digital Marketing Certificate is designed for people who desire to incorporate cutting-edge marketing techniques into an organization ’ s new and existing marketing activities . Learners who understand new media techniques and complete this certificate may become social media planners , project managers , marketing specialists , public relations coordinators , promotional planners , or marketing analysts . Completers can expect to pursue employment in these positions in an extremely wide range of business to consumer ( B2C ) and business to business ( B2B ) organizations .
All credits from this certficate apply toward the Marketing ( 101043 ) associate degree . Some credits from this certificate apply toward the Digital Marketing ( 311045 ) technical diploma .
TOTAL CREDITS : 15
CERTIFICATE
Employee Benefits , Relations , and Development
Program Code : 901163 The Employee Benefits , Relations , and Development Certificate is designed for people who wish to acquire and improve their skills in human resources , specifically with the factors that affect employee development , compensation , and relations . Courses also apply toward the credits necessary to earn the Human Resources ( 101161 ) associate degree . Courses are offered in alternative delivery formats .
TOTAL CREDITS : 12
Entrepreneurship
Program Code : 901451 The Entrepreneurship Certificate is a series of credit courses targeted to educate learners about the opportunities and essence of entrepreneurship and how to start , run , and manage profitable businesses . All credits from this certificate may be applied toward the Business Management-Entrepreneurship Emphasis ( 101023-E ) associate degree .
TOTAL CREDITS : 15
Ethical Leadership
Program Code : 901962 The Ethical Leadership Certificate is designed for people who wish to acquire and improve their skills in creating and maintaining a legal , ethical , and diverse work environment . Courses apply toward the credits necessary to earn the Leadership Development ( 101961 ) associate degree . Courses are offered in alternative delivery formats .
TOTAL CREDITS : 9
For FULL course listings and Academic PlanS , go to nwtc . edu / programs
34 * For a full report go to nwtc . edu / GraduateSuccess