Academic year: 2024-2025
IT Technology Support Specialist- Associate Degree
Program Code: 101543
The demand for technology support specialists is growing as the quantity of technological devices and their level of complexity rises. You will learn multiple OS platforms, software applications, desktop / laptop support, mobile / Internet of Things( IoT) configuration, and support for any environment. IT Technology Support Specialists’ opportunities for employment can range from Technology Support, IT consultants, Network support – all focus on innovation and maintaining current and future technology. Graduates of this associate degree are also prepared to pursue vendor certification. If you like to work with emerging technologies, using a hands-on approach, the Technology Support Specialist program is for you.
Delivery
Day Evening Full-time Online: Some online courses may be delivered at specific times each week. Part-time
Explore Locations
This program is offered at:
Green Bay Marinette
Program Costs & Financial Aid
Tuition: $ 9,981, Books: $ 927, Supplies: $ 50 Total Approximate Costs $ 10,958 See costs of tuition, books, and supplies.
This program is fully eligible for financial aid.
Estimates based on in-state residency. Please visit the following URL to learn more about tutition and fees for this program. https:// www. nwtc. edu / admissions-and-aid / paying-for-college / tuition-and-fees? ProgramCode = 101543
Requirements for Program Entry
Apply at www. nwtc. edu / apply Submit high school, GED, or HSED transcripts and college transcripts( if applicable) to transcripts @ nwtc. edu
Tip! Our admission advisors will assist you through every step. Have questions? Connect with NWTC Admissions at start @ nwtc. edu or 920-498-5444.
Program Outcomes
Manage information technology hardware Manage software Support computer networks Provide end user support Solve information technology problems Demonstrate customer service skill as an IT professional
Accreditation
Programs in the College of Business at Northeast Wisconsin Technical College are accredited by the Accreditation Council for Business Schools and Programs. ACBSP ' s accreditation process follows the Baldrige model. The accreditation focuses on recognizing teaching excellence, determining student learning outcomes, and a continuous improvement model. ACBSP’ s student-centered teaching and learning approach, which is measured and analyzed for quality, ensures that students gain the right skills from their educational investment. Institutions with programs accredited by ACBSP are committed to continuous improvement that ensures their business program will give students the skills employers want. ACBSP- World Headquarters 11520 West 119th Street Overland Park, KS 66213 Phone:( 913) 339-9356 www. acbsp. com
Curriculum
Students following the study plan below will complete the IT Technology Support Specialist Associate Degree in the number of semesters shown.
First Semester 8 Week 1 10890101- College 101 1 10107117- Careers in IT 1 10154150- Hardware 1 3 10804134- Mathematical Reasoning 3
8 Week 2 10150177- Network Essentials 2 10801136- English Composition 1 3 10154151- Hardware 2 3
Semester Total 16
Second Semester 8 Week 1 10154153- Operating Systems & Data Com 3 10801196- Oral / Interpersonal Comm 3 10154190- Help Desk / User Sup 2
8 Week 2 10152185- Website Coding 3 10151100- Intro to Cybersecurity 1 10103121- MS Word Intro 1 10103131- MS Excel Intro 1
Semester Total 14
Third Semester 8 Week 1 10154163- Visual Basic 3 10150200- Cisco Intro 3 10154194- IT Documentation 2
8 Week 2 10154157- IT Advanced Projects 3 10154125- Database Development 3 10105103- Career Fundamentals 1 10154175- Software Studies 1
Semester Total 16
Fourth Semester 8 Week 1 10152184- SQL Programming 3
10809198- Intro to Psychology 3 10102158- Business Principles 3
8 Week 2 10154195- IT Training 2 10809172- Intro to Diversity Studies 3
Full Semester 10154199- IT: Support: Career Experience 2
Semester Total 16
Total Credits 62
Curriculum Note: The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C.
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