NWTC College Program Guide 2023-2024 | Page 318

Printed : 10 / 24 / 2022 10:11:55 AM Academic year : 2023-2024

IT : Technology Support Specialist - Associate Degree

Program Code : 101543

The demand for computer support specialists is growing as the number of computers and their level of complexity rise , according to the U . S . Department of Labor . As an IT : Technology Support Specialist program graduate , you ' re prepared for a variety of careers including IT consultant , help desk / support specialist , PC programmer , computer sales representative , IT trainer , network assistant , desktop application developer , and PC repair technician .

Delivery

Day Evening Full-time Online : Some online courses may be delivered at specific times each week . Part-time

Explore Locations

This program is offered at :

Green Bay Marinette

Program Costs & Financial Aid

Tuition : $ 9,981 , Books : $ 927 , Supplies : $ 50 Total Approximate Costs $ 10,958

This program is eligible for financial aid . ( https :// www . nwtc . edu / admissions-and-aid / paying-for-college )

Estimates based on in-state residency . Learn more about tuition and fees . ( https :// www . nwtc . edu / admissions-and-aid / paying-for-college / tuition-and-fees )

Requirements for Program Entry

Apply at www . nwtc . edu / apply Submit high school , GED , or HSED transcripts and college transcripts ( if applicable ) to transcripts @ nwtc . edu

Tip ! Our admission advisors will assist you through every step . Have questions ? Connect with NWTC Admissions at start @ nwtc . edu or 920-498-5444 .

Program Outcomes

Manage information technology hardware Manage software Support computer networks Provide end user support Solve information technology problems Demonstrate customer service skill as an IT professional

Accreditation

Programs in the College of Business at Northeast Wisconsin Technical College are accredited by the Accreditation Council for Business Schools and Programs . ACBSP ' s accreditation process follows the Baldrige model . The accreditation focuses on recognizing teaching excellence , determining student learning outcomes , and a continuous improvement model . ACBSP ’ s student-centered teaching and learning approach , which is measured and analyzed for quality , ensures that students gain the right skills from their educational investment . Institutions with programs accredited by ACBSP are committed to continuous improvement that ensures their business program will give students the skills employers want . ACBSP - World Headquarters 11520 West 119th Street Overland Park , KS 66213 Phone : ( 913 ) 339-9356 www . acbsp . com

Curriculum

Students following the study plan below will complete the IT : Technology Support Specialist Associate Degree in the number of semesters shown .

Semester Total 16

Second Semester 8 Week 1 10154153 - Operating Systems & Data Com 3 10801196 - Oral / Interpersonal Comm 3 10154190 - Help Desk / User Sup 2

Semester Total 14

Third Semester 8 Week 1 10154163 - Visual Basic 3

10150200 - Cisco Intro 3 10154194 - IT Documentation 2

Semester Total 16

Fourth Semester 8 Week 1 10152184 - SQL Programming 3

10809198 - Intro to Psychology 3 10102158 - Business Principles 3

Full Semester 10154199 - IT : Support : Career Experience 2

Semester Total 16

Total Credits 62

Curriculum Note : The credit for 10-890-101 , College 101 is an Institutional Requirement for graduation . Consequently , it is not part of the program requirements , but must be passed with a C .

Students must earn a grade of " C " or higher in English Comp 1 in order to progress to Technical Reporting .

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