Course Descriptions
Hardware 1 10154150 Learners will be introduced to installing , troubleshooting , and configuring : computing basics , PC Technician Responsibilities , hardware components , operating systems Basics , storage media , system implementation , and system management tools . Course Typically Offered : Fall Spring
Network Essentials 10150177 This course will provide the learner the opportunity to develop the knowledge , skills , process , and understanding of client OS installation , configuration , administration , including troubleshooting , network connectivity , standard system maintenance procedures , command line introduction , and basic PowerShell scripting . Course Typically Offered : Summer Fall Spring
Help Desk / User Sup 10154190 Describe the role of the help desk in technology support , use terminology , processes , and tools , and demonstrate the use of business , technical , communication , and self-management skills required for help desk support professionals . Course Typically Offered : Fall Spring
Operating Systems & Data Com 10154153 Core OS operation , configuration of desktop / network OS , manage software , system security / audit policy , data communications , network topologies , virtual desktop management and advanced scripting . ( Prerequisites : 10-150-177 , Network Essentials ; 10-154-150 , Hardware 1 ) Course Typically Offered : Fall Spring
Hardware 2 10154151 Learners will continue to enhance their skills through installing , troubleshooting , and configuring : hardware , software , system management tools , file management and permissions setup , configuring peripheral devices , overview networking fundamentals , mobile and smart devices , printing and printer setup , security and best practices . ( Prerequisite : 10-154-150 , Hardware 1 ) Course Typically Offered : Fall Spring
MS Word Intro 10103121 word processing basics including creating , revising , formatting , printing ; sections , tabs , multiple-page numbering ; manipulating text ; creating headers / footers ; creating / formatting tables , graphics ; and merging documents . Course Typically Offered : Summer Fall Spring
MS Excel Intro 10103131 Creating worksheets , enhancing worksheet appearance , moving data between worksheets and workbooks , using formulas and functions , creating charts and using clip art . Windows experience improves success . Course Typically Offered : Summer Fall Spring
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