NWTC College Program Guide 2023-2024 | Page 119

Printed : 10 / 25 / 2022 8:53:11 AM Academic year : 2023-2024
Customer Service - Certificate
Program Code : 901049
Good customer service helps companies to retain customers , reinforces their values and brand , and drives positive word-of-mouth marketing . The Customer Service Certificate teaches the skills to create a customer experience that drives competitive advantage . Credits from this certificate may apply toward the Marketing associate degree and Digital Marketing technical diploma .
Delivery
Day Evening Full-time Online Part-time
Curriculum
8 Week 1
10104110 - Marketing Principles
3
10104101 - Selling Principles
3
8 Week 2 10104191 - Customer Service 3
Total Credits 9
Explore Locations
This program is offered at :
Green Bay
Program Costs & Financial Aid
Tuition : $ 2,205 , Books : $ 90 , Supplies : $ 0 Total Approximate Costs $ 2,295
Estimates based on in-state residency . Learn more about tuition and fees . ( https :// www . nwtc . edu / admissions-and-aid / paying-for-college / tuition-and-fees )
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