10-104-101 SELLING PRINCIPLES ... selling as a career ; success factors in selling ; personality development ; product knowledge ; and the sales process involving preparation , approach , presentation-demonstration , handling objections , and closing the sale successfully . Course Typically Offered : Fall / Spring
10-104-110 MARKETING PRINCIPLES ... marketing management , market segmentation , market research , consumer behavior , product decisions and management of distribution , pricing , promotional decisions for strategy planning . Course Typically Offered : Fall / Spring
10-804-134 MATHEMATICAL REASONING ... All college students , regardless of their college major , need to be able to make reasonable decisions about �scal , environmental , and health issues that require quantitative reasoning skills . An activity based approach is used to explore numerical relationships , graphs , proportional relationships , algebraic reasoning , and problem solving using linear , exponential and other mathematical models . Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts . This course may be used as the �rst of a two part sequence that ends with Quantitative Reasoning as the capstone general education math requirement . ( Prerequisite : Next Gen Arith score greater / equal to 250 AND Rdg score greater / equal to 250 ; OR TABE A 9 / 10 Math greater / equal to 12.7 AND Rdg greater / equal to 8.8 ; OR TABE 11 / 12 Math greater / equal to 780 AND Rdg greater / equal to 567 ; OR ACT Math score greater / equal to 15 AND ACT Reading score greater / equal to 16 ; OR prep courses-contact an academic advisor 920-498-5444 ) Course Typically Offered : Summer / Fall / Spring
10-104-182 PERSONAL BRAND-DEVELOPMENT ... learn how personal branding allows you to differentiate yourself from the competition through appearance , personality , and marketing competency . ( Corequisite : 10-890-101 , College 101 ) Course Typically Offered : Fall / Spring
10-104-124 PROFESSIONAL PRESENTATIONS ... learn how to create and deliver presentations that engage your audience and meet established objectives . Utilize current technology to enhance communications . Course Typically Offered : Fall / Spring
10-104-191 CUSTOMER SERVICE ... examine customer service culture , develop communication and listening skills , explore diversity in the workplace , develop skills for handling challenging customers , and explore the impact of technology on customer service and engagement . Course Typically Offered : Summer / Fall / Spring
10-104-152 PROFESSIONAL SALES : OVERVIEW & PREP ... develop an understanding of the role consultative selling plays in a market based economy , and how to create a strong foundation to begin the selling process . Course Typically Offered : Spring
10-104-160 PROFESSIONAL SALES : PRESENTATION SOLUTIONS ... develop a system to accurately determine a customers needs , and how to create a dynamic and customized sales presentation that clearly articulates creative solutions for the customer . Course Typically Offered : Spring
10-104-166 PROFESSIONAL SALES : NEGOTIATION & CLOSING TECHNIQUES ... identify then navigate through customer resistance , and to utilize effective closing strategies that ensure customer satisfaction and promote goodwill . Course Typically Offered : Spring
10-104-169 PROFESSIONAL SALES : BUILDING LONG-TERM PARTNERSHIPS ... utilize post-sale service efforts and communication skills to build long-lasting customer relationships . Course Typically Offered : Spring
10-104-189 SALES MANAGEMENT ... sales-force organization , staf�ng , and operations ; recruiting and processing applicants ; training programs ; motivating ; compensation ; forecasting and budgeting ; territories and routing ; quotas ; evaluating performance ; and decision-making through case study analysis . Course Typically Offered : Fall / Spring
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