Seen & Heard
We are delighted to
present our staff who
have achieved the
overall Top Service Excellence
Awards for the year 2019/2020.
Some of them have received this
award more than once, which is
a reflection of their good work
ethics and passion they possess
when performing their roles.
Congratulations to all!
Golf – Adeline Ng, Customer Service Officer (Driving Range)
What does this award mean to you?
I am very happy to receive the award. I feel that my work is being
recognised and appreciated by the members and guests.
What are some of the habits that you practise at work?
I assist members and guests in checking for available bays, guiding
them on the use of Sky Trak and also addressing their queries and
giving them the best solutions to make their visit to the Sky Range an
enjoyable experience.
How will this award motivate you to serve our members better?
This award will inspire and motivate me to do better and provide
excellent service to our members and guests, and to make them feel
at home while they are at the Sky Range.
Resort & MMC – Victor Chia, Customer Service Officer
(Resort Bowl)
What does this award mean to you?
I am glad to have received this award. I believe that every little thing
that I do brings a broad smile to our members and guests.
What are some of the habits that you practise at work?
I treat all members and guests fairly by always giving my 100% when
providing my service and always going the extra mile for them.
How will this award motivate you to serve our members better?
I will continue to practise what I’ve been doing and hope to add more
smiles among our members and guests.
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RESORT VIEW