Katrina Cataldo. Sales Leader. QLD
My Upline helped us both get started and then we continued to learn together and help each other out. Still for me that was it! One Recruit and I was done! I thought it was funny when my Senior Executive Sales Leader contacted me about the Leadership Conference to ask if I was going. She believed I would be a Leader by then and encouraged me to go for it! But at the time I didn’ t think this would be possible. It wasn’ t until my first Recruit started recruiting that I realised I would need to promote to Team Coordinator if I wanted to benefit from her and her Recruits! That month we promoted to Team Coordinator and celebrated together.
Lesson: Showing belief in your Recruits is very empowering. My Upline Leader & Senior Leaders believed in me before I did! This is something I like to do with my Team now too. I love to encourage them to get started, help them through their doubts and objections. I love encouragement and appreciation so this is something I think is very important. I show this with personalised posts in our Facebook groups, messages, and calls. I praise, celebrate and acknowledge them with my words every step of the way! I also love giving and receiving mail and gifts, so I am trying something new I learnt from another Leader and I’ m sending a welcome pack to my newbies. My Recruits also receive something special when they qualify and when they promote. And even a little something at Christmas.
When I started hosting parties and sharing Norwex I was surprised at how many Customers told me they had been to parties before and didn’ t have contact with their Consultant anymore! These Customers were now booking parties with me and their previous Consultant had no idea they even wanted to! Soon I had friends and Customers becoming Hosts, and then some Hosts asking to become a Consultant!
Lesson: The importance of following up with your Customers and looking after them well. They might become your Hosts, and one day become your Recruits! Establishing relationships early helps.
It took me a while to set up my own Team page as I didn’ t feel I was a good enough Leader yet! But with some return encouragement from my Team and my Regional Sales Manager( RSM) Carol, I discovered I was already doing a great job and it’ s ok that we are learning together! So now I support my growing Team with my own Facebook group so I can schedule information posts to help them, and we can work together to encourage, share and support each other. I love the social dinners before Team meetings that have been on in the past with my Upline Teams and hope my Team will also enjoy this social aspect too. I love connecting and learning with other consultants in my Team and other Teams. It is such a great way to learn and make friends.
Leadership Conference was an amazing event to help me connect with my Team and other Consultants, it gave me the boost I needed, and helped me see the bigger picture. I met heaps of lovely ladies who I’ ve made friendships with and who have encouraged me since then.
The best decision I made following Conference was actually to have a coaching call with my RSM Carol Finnie. She helped me make steps in the right direction and along with my Team has cheered me all the way to my promotion to Sales Leader. I highly recommend everyone to give their RSM a call. Carol’ s support has been wonderful. Thank you from the bottom of my heart.
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