Norwex AUS NZ LifeStyle Magazine april_lifestyle_flip | Page 14

Get to know your Norwex Leaders A year into her Norwex journey, Katrina Cataldo shares some valuable lessons she has learnt along the way! When Carol asked me to write something for the newsletter I commented that I was not good enough. I had nothing worth sharing. I am still learning... I realised that this is something I have told myself many times and I will never have everything perfect. We are always learning new things and that is ok. So, what I am going to share with you is simply my journey and my lessons that I have learnt along the way. I joined Norwex in February 2017 during the last week of the Join For Free promotion. I knew nothing about Norwex before I attended my cousin’s party, and when I saw the demonstration I decided I wanted it all! I was told the best way to do that was to join and shop through my own account. So I went home and circled everything I wanted from the catalogue calculating various ways I thought I could get the most value for my money then joined online, logged in and placed my $250 Subtotal A Order. I was pretty excited about the Join For Free opportunity so I shared it with my sister and her best friend. Problem was, I didn’t even know that they could join my Team so my sister then contacted her Norwex Consultant friend to join under her instead. Lesson : This taught me the importance of encouraging your Recruits to join with a friend and sharing about the recruiting opportunity early on even if they only Join For Free. During my first 90 days I struggled with what I now know as the FUD FACTOR! My self doubt prevented me from giving it a go. I regretted missing all the freebies in the FreshSTART Rewards Program and thought it was now too late to start. Lesson : This and also many discussions with my newbies has taught me the importance of on boarding and staying connected with your newbies, as there are many just like me who just need a bit of encouragement and support to kick things off. Fast forward 6 months and I had fallen in love with my products. I was silently looking in on my Team group and loved seeing the recognition posts and Customer sales and incentives. I was tempted to order many times but I didn’t have the money so never did. Then in August an email caught my attention! FreshSTART ReSTART! As I was reading it my Upline contacted me again, and I am glad she did. The timing felt right for me now so I set my launch party date and pushed through the self doubt to kick things off! 14 Get to Know Your Leaders . Katrina Cataldo Lesson : This taught me to not give up on anyone, to stay in contact and support everyone though life’s seasons. I think it’s important to find out why Recruits join. Never assume someone just wants to Join For Free and do nothing! Sometimes they simply don’t have the money to engage and need help. So I stay connected with them and support and encourage them along the way. Some Recruits don’t engage or re-order because they don’t have the money (and actually need to earn the money), sometimes the timing isn’t right, and sometimes people simply change their mind. At my launch party, my Upline came along to support me and for me this was exactly what I needed. I did the party presentation myself and had her there as backup and help. I was so nervous that I began reading word for word from the party guide! Luckily I was surrounded by the support of my family and friends who understood I was nervous. My mum then encouraged me to put the book down and focus on what I know and love. I did this and things ran a lot smoother. Lesson : Believe in yourself, relax, and share your passion in your own way. People want to know about your story, love of Norwex and experiences. Encourage your newbies to have a launch party with their family and friends first. Share that it’s ok to be nervous and their family and friends will understand this. I still get nervous sometimes! Prior to my launch party it was never my intention to Recruit anyone. But when I was sharing about my launch party I discovered that my sister’s best friend who I had originally shared Norwex with had recently requested a Norwex party through the website, had hosted one and was going to join with someone else... Suddenly I felt disappointed that I hadn’t given this a go sooner and that I’d missed out. I’d known from the day I joined 6 months earlier that she was interested in having a party. I then discovered that the Consultant she had had a party with was new, did not want to sign her up and had referred her on to her Upline who hadn’t contacted her. My sister’s friend decided not to wait anymore and joined with me! Lucky timing. Lesson : Always follow up with Recruit leads and referrals. And even though we were both brand new, that was ok! Recruiting when new is the best time to do it. We loved learning and sharing ideas together. Now when I have new Recruits in their first 90 days I always think back to when that was me and the Consultant who didn’t want to sign anyone up. I explain the benefits and process of promoting and if they really don’t want to sign anyone I offer referral gifts to them for anyone they refer to me and look after the referred person as best I can.