Norwex AUS NZ LifeStyle Magazine april_lifestyle_flip | Page 12

Get to know your
Norwex Leaders
Alissa Pattrick shares how on overcoming her
phone phobia, she is making news friends and
expanding her Norwex family!
I’ve been actively Norwexing for 3.5
years and for about the same period
of time I’ve heard that picking up the
phone and making calls to my Team is
the best way to connect with them. 
I’ve had phone phobia for the best part
of 3.5 years – I didn’t want to bother
anyone, I’ve been all up in my head
about the thousands of reasons why
they wouldn’t want to hear from me.
Oh, and my small child prevented
me from making calls. As you know,
picking up the phone is a magnet for
hungry cries, tantrums and sibling
wars. 
From years of attending training, I
know I especially love chatting with
someone who loves Norwex and so
I knew I had to start making Team
calls after returning from Leadership
Conference. 
But where to start? 
Start with 5 phone numbers – I bet
4 don’t answer because they are at
work, at an appointment, dealing with
a tantrum or maybe they are in the
bathroom. Well that was easy. You
didn’t have to talk to anyone and your
phone phobia remains unchallenged. 
However... 1 in 5 will answer the
phone the first time you call them
and they will use this exact phrase at
some point during the call “thanks for
getting in touch with me”. 
This one phone call might be 3
minutes, 10 minutes or 45 minutes.
What I found was we had so much to
talk about, that we could spend hours
on the phone getting to know about
favourite products, why they joined,
is it the same reason they continue
and even bounce ideas around for the
dreaded question – what’s for dinner? 
“Thanks for getting in touch with me.”
I was shocked. I left a Voicemail
for these people with my name and
number and who I was to them. And
they simply appreciated the call. 
So what have I learned? Every person
on the other end of the phone has the
same challenges as me. We also have
Norwex in common and it brings
people together. 
And it doesn’t matter if we don’t
actually speak – the intention is noted
and people appreciate you taking the
time, for thinking of them!
Yes! On the other end of the phone is
someone just like you and it’s actually
like meeting long lost friends. 
What’s more shocking is the few
people who didn’t answer your first
call will get back to you or text you
and use the exact same phrase. 
Alissa Pattrick . Executive Sales Leader . QLD
12
Get to Know Your Leader