The shop achieved social distancing by adjusting work hours to create shifts . There are 28 technicians , and “ If one of them ( can ’ t ) come in , it ’ s a loss to us because of what they produce and ... everybody ’ s important ,” says Lluhi . She collaborated with her bank to take a loan and with the SBA to use the Paycheck Protection Program . The sales department studied every account and reached out to clients to see how they could collaborate to meet their evolving needs . Genesis recently partnered with a company in Tennessee to develop FAA-approved PMA parts . Repairs are the biggest part of their business , and they were one of the last recipients of an unlimited certificate on accessories . Before COVID , they had three DER repairs , and now they have ten . Genesis ’ exclusive exchange unit service for over 20 different regional and commercial aircraft keeps customers flying and helps them avoid costly service interruptions .
Lluhi attributes her Cuban heritage , being a woman , and being attuned to the industry globally to her successes over the past 26 years . Cubans are community-oriented , and Lluhi believes that this mindset has helped her enable diverse team members to thrive . As a woman in a traditionally male-dominated industry , Lluhi says that she had to self-validate and persevere despite sometimes feeling unseen or undervalued for many years . According to Lluhi , Genesis has the best team they ’ ve had , with some who are structural and technical , and others who are creative . To see her team collaborate and move toward the same goals makes her feel proud — that she is doing her job . For Lluhi , breaking even is a success during the pandemic . “ Making a little money is success . I ’ m not expecting to have huge profits this year ,” she said . “ The point is to keep my people employed and make us better when this is all over . And I think we ’ re doing that . So it ’ s a success in my view ,” Lluhi concluded .
50 NORTHWEST AEROSPACE NEWS
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