Northwest Aerospace News June | July 2019 Issue No. 9 | Page 57

ASSOCIATION FOR UNMANNED VEHICLE SYSTEMS SPOTLIGHT
B
auer and his father had good cause to
make the change. In 1995, they received
an order for some custom cases from a
Seattle-based aerospace company named
Boeing. That order soon became another,
and another — and then a contact.
“We’ve had a contract with them for the
past 20 years,” said Bauer.
Boeing is hardly alone in relying on
Bauer. Other clients include Lockheed-
Martin, Insitu, FLIR Systems, Honeywell
and Columbia Helicopter — and those
are just the company’s aerospace clients.
It also makes cases for Intel, Louisiana-
Pacific and numerous other companies in
the broadcast media, firearms and medical
industries.
Constant Contact
Bauer attributes his success to a relentless
focus on the needs of his customers; he
and his sales staff are in constant contact
with their clients, to understand and even
anticipate their needs.
“Every week, I drive up to Seattle and
visit every Boeing plant,” Bauer said.
“We try to be in front of our customers all
the time, so that we are hearing what they
are really saying. It’s valuable for that
reason alone, but it also shows respect to
the customer — we understand what they
are doing, and we’re ready to help them
achieve it.”
One of his representatives in the high-
tech sector visits Intel three times a week.
“That’s what’s required to just to keep
up … to be able to navigate around the
organization and meet everybody,” he
explained.
That commitment has made it possible
for Bauer to help his clients solve some
crucial — and potentially very expensive
— problems.
JUNE | JULY 2019 ISSUE NO. 9
57