Instead of agreeing with the customer for immediate delivery , the sales department , once trained to better communicate , says , “ Given these circumstances , we have agreed in the past through a decision tree that if the machines crank out the yes , we can do that , then that ’ s the decision I make .” By working together to make decisions systematically , he said , “ Production then can go after the system to make adjustments instead of going after people in the department .”
Aaron offered a quote from Abraham Lincoln : “ Give me six hours to chop down a tree , and I ’ ll spend four hours sharpening the axe .” He cited Travis ’ s feeling that planning and discussion improve the teams ’ results .
Jake said after a project , “ It ’ s a big win for the team . We have to innovate , think outside the box , and rely on each other ’ s strengths to come up with a good plan .” Beyond thinking , planning , and ensuring conflict is resolved , he said Travis and all leaders ensure that the work environment is engaging , and people are celebrated .
In a world where conflict is commonplace , and communication is divided , it is positive to hear about higher-level thinking in a regional manufacturing company that produces a great product and even better people .
Contacts
Jemco Components & Fabrication 603 5th Place South , Kirkland , WA 98033-6673 www . gojemco . com | ( 425 ) 827-7611
Crestcom Training Manuel Martinez Olympia , Washington manuel . martinez @ crestcom . com https :// crestcom . com | 360-561-4030
THE BUSINESS TRADE ASSOCIATION FOR THE PACIFIC NORTHWEST DEFENSE & SECURITY INDUSTRY .
The YES Works Aaron Schmookler 1402 Alameda Ave , Fircrest , WA 98466 www . theyesworks . com | ( 253 ) 301-8004
LEARN MORE AT WWW . PNDC . US OR CALL 888.701.7632
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14 NORTHWEST AEROSPACE NEWS