“ AI has to anticipate dynamic changes in airports and aircraft . In the ideal use scenario , AI will anticipate our unique needs , ‘ I ’ m using a wheelchair , or I ’ m partially sighted ’ … or my unique needs like ‘ I always drink ginger ale on a flight .’” Regarding suppliers , AI will predict how many ginger ales might be needed on each flight for example . “ Anticipatory superpowers will be great for a lot of passengers .” Liddell recognizes the current drawbacks of AI , but does feel optimistic for the air transportation industry .
Another idea Liddell shared was regarding how to improve the TSA process . Instead of anticipating and agonizing long lines he suggested that there may be shuttles that complete TSA checks en route from parking direct to the gate , which would cut down on lines . He has further ideas about how the bagging system and check in bags may be reconfigured to ease the process . He said a lot of improvements will be because of AI and the anticipation of passenger needs based upon data tracking .
Finally , Nikki Matheis , Schneller LLC , is a designer for aircraft interiors in a decorative laminates company . She said that passenger satisfaction is mission critical for them , “ where they feel comfortable , at home and relaxed wherever they are traveling — you want to make sure your passenger is comfortable and at home .” They aim to create personalized environments . She cited the anxiety at the airport and how to improve that situation “ Onboarding , bigger bins , getting into your seat and having what you need . Using AI to understand your check in and carry-on baggage and communicating with you sooner . If you can get it more systematic and better communicate with people , you can reduce anxiety and improve the experience .”
28 NORTHWEST AEROSPACE NEWS
Top Drawer Media Team Tony Rubio , Jennifer Ferrero , Dean Cameron and guest Senator Lisa Wellman .
Monica Wick , RedCabin founder , remarked that she was very pleased with this year ’ s event . “ I am happy they attended the working groups . The mixture of new topics — looking into the future with new technologies , AI and eVTOLS — they appreciate that we don ’ t repeat ourselves . The accessibility topic was important , and people enjoy the quality of the speakers and the networking .” She echoed that the event breeds a familiar camaraderie and noted that there were many new people this year . “ The aviation interior industry is extremely friendly . It is a big industry but is somehow small when you compare it to automotive . Industry to industry , it is very different . Aviation is a global industry where you travel around the world – ( it is an ) open-minded audience .”
Attend Next Year
RedCabin Aircraft Cabin Innovations Summit 2024 June 12-14 , 2024 Dallas Fort Worth , Texas American Airlines
For more information about companies
profiled :
RedCabin . de Teague . com AlaskaAirlines . com FlyDisabled . com PriestmanGoode . com Schneller . com