TIMELINE OF CASE
INITIAL PHASE •
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• Notify Parties that you are represented
Assist you with property damage
Open health insurance/ Medicaid/ Medicare subrogation
Request police reports
Request repair estimates
TREATMENT PHASE •
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• Keep a diary
If you get medical bills in the mail, send us a copy
Let us know if you see a new provider and keep track of who you treated with
Once done treating, give us a complete list of who you treated with
The insurance company wants to see your complete medical records and bills.
RECORD GATHERING PHASE •
• We request medical bills and records (30–60 days)
We review medical bill and records (15 days)
DEMAND PHASE •
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• Draft a persuasive demand letter (15 days)
Send demand letter to you for approval
Send demand letter to adjuster to review (30–45 days)
NEGOTIATION PHASE •
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• Wait for settlement offer (30 days)
Negotiate with adjuster
If necessary, file a lawsuit
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• Payment to medical providers and subrogation to insurance companies
Minor’s claim/ Medicaid/ Medicare approval
Professional Rules of Conduct states that we must pay all medical providers, health
insurance companies, and lien holders
DISBURSAL PHASE
All parties need to be finished treating and agree on the settlement offer