Nestlé University Catalogue (January to December 2014) | Page 9

“Pull” Conversations (Open Enrollment) Course Description: A Pull Conversation is a way of speaking directly and deepening relationships to get to the reality of a situation and reveal the best solutions. This popular program is a blend of theory, science, experiential training and practice simulators. You’ll learn the quickest way to get sustained results, reduce mistakes, and avoid wasted time and effort. In doing so, you’ll build trust and cohesiveness and generate an environment of innovation. Who is this course for? Anyone who has direct reports or interacts with colleagues, clients or projects, especially if you need to influence without authority. How long is the course? This is a 1-day course. What should I expect? By the end of the course you will be able to: • Navigate a conversation model and mindset that blends deep inquiry with respectful directness. • Understand and manage the impact of human physiology on difficult situations and relationships. • Build relationships that will lead to better solutions and create less friction. Pre-course work Meet with your Line Manager to discuss and agree learning objectives. Post-course work Meet with your Line Manager to discuss and review how these skills tie back to your PDG development plans and your PE objectives. How much does it cost: $250 per person. For further information or to register for this training, please contact: [email protected] When is this course running? APR 9 Home Office OCT 3 Home Office