Ridewell Suspension Systems with over 50 years of suspension engineering experience and 70 patents under their belts are designed to provide smooth , durable , reliable use . While their roots are in big rig air ride systems , they also have air ride and axle options for the light to medium duty trailer industry , offering manufacturers “ big rig technology ” for the lighter duty trailers , giving them a choice when it comes to suspension and axle systems . We asked Darin Bridges , Vice President of Sales , what he thought led to their success over all of these years and this is what he said , “ There are a couple of things I would say . We believe our customer interaction , collaboration and service level are second to none . Ridewell suspension systems are custom crafted according to the customer ’ s needs . We have the ability to work with any manufacturer to design a system for the type of trailer they are building . Our customer service & our sales team at Ridewell consists of industry veterans , most of whom have 20 + years ’ experience each . They are not only highly skilled but they are mobile and will show up onsite to work through the design process in a very ‘ hands on ’ way . We were founded in the 60s and we have never lost the old school meaning of customer service . When the phone rings , we answer it . When there ’ s a problem to solve , we show up . The other thing is our engineering . We are known as the ‘ engineered suspension company ’ and as with our sales and service team , we have highly skilled manufacturing team members . We are heavily invested in exacting technology to produce the highest quality product possible . We use automated laser cutting and robots , alongside a team member who is responsible for an individual process for the ultimate in quality assurance . If there is any message we would like to send , it is whether you are a dealer with questions or a manufacturer exploring options , we can work with any size company to help them produce the product they would like . Our team is ready to answer the call .”
If you have any questions or would like more information on the Ridewell Suspension Systems , you can reach them using the contact information below or come visit them in person at the 2024 NATDA Trailer Show in Nashville .
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