NATDA Magazine Nov/Dec 2019 NM_Nov2019_Final | Page 11

Sales for Big Tex Trailers. “Our customers expect products that are safe, durable and that perform up to the expectations of professionals using their trailers day in and day out. Those expectations are the driving force behind product innovation at Big Tex. Blackwood Pro is a great example of a feature that can perform up to those high expectations.” Industrial Wood Technology is already working on developing new products, with potential additions to the Blackwood line, according to Gillin. “We’re never happy with the status quo,” Gillin said. “I believe we can continue to improve and provide more innovation to the lumber industry. We already have new ideas, products and upgrades in the works.” For more information, call 903-705-6982 or visit www.industrialwoodtechnology.com. Creators of Trailer Valet Launch SuperTech, Line of OEM Products Ted Chen, owner of Trailer Valet, announced the immediate availability of SuperTech, a line of quality OEM couplers, jacks, and other trailer-centric products. SuperTech is a new brand aimed at providing top-of-the-line service and products to its customers, made up of trailer manufacturers across the USA. The team is looking to provide its products and services to specific companies who align with their vision of constant innovation, growth, disruption and hunger to improve the trailer industry. “We want to find partners who match up with us in terms of energy, mentality, and the simple focus on innovation. I think we’ve built some great relationships with the Trailer Valet brand already, but we saw an opportunity to serve manufacturers and dealers in a different way. We want to be the choice reliable partner of OEM parts while elevating the overall customer experience,” states Ted Chen. Trailer Valet stands as a consumer-facing brand that continues to provide innovative solutions to make certain aspects of owning a trailer an easier experience. SuperTech will be run by the same lean team, but will focus on serving businesses, primarily manufacturers. “We’ve learned a lot about this industry through Trailer Valet over the years,” says Chen. “I wanted to take those same lessons about supply chain, customer service, and branding and bring it directly to manufacturers.” SuperTech products are now available and all inquiries can be made directly through Ted Chen at [email protected]. You can view the catalog at www.supertech.us. They can also be purchased by the piece on the Trailer Valet website for retail customers who need specific parts and to enhance their overall trailer experience. www.natda.org NATDA Magazine 11