NAILBA Perspectives Spring 2020 | Page 27

CARRIER MESSAGE OUR ONGOING COMMITMENT TO SUPPORT YOU, THROUGHOUT THIS CRISIS AND BEYOND The COVID-19 pandemic has introduced unprecedented challenges to all aspects of our lives. We must act with health and safety as our top priority, limiting in-person interaction to reduce the outbreak. At SBLI, we have taken these steps, and we have also implemented strategies to ensure business continuity and long-term stability to fulfill our obligations, just as we have for more than one million families since 1907. Amidst these challenging times, we are responsible to you, our business partners, clients, policyholders, and internal team. I assure you that SBLI stands strong and ready to support you as the COVID-19 crisis develops and that we will continue to do all we can to help your business grow by providing protection to families and businesses, and servicing your agents’ needs. SBLI’s mission continues to be providing affordable, dependable life insurance to those who need it. Our long history is built on a sound foundation and provides assurance of integrity and promises fulfilled. I’d like to share a few of the specific initiatives we’ve established or reinforced to support you: Health & Safety We have taken steps to protect the health and safety of our staff, our customers, and our business partners, including working-from-home and leveraging our proven digital capabilities. We are heeding direction from the CDC and local public health officials in regard to COVID-19. Given the need for physical separation, we remind our business partners of our unique Accelerated Underwriting process. It guarantees tele-med fulfillment and no physical exam on all cases $500,000 and less, ages 18-60, for all risk classes. Supported by our drop ticket and e-delivery capabilities, it provides a seamless, end-to-end sales process with no face-to-face contact. Business Continuity We have implemented plans to minimize disruption to business. We continue to quickly process new applications, pay out claims and process other payments on schedule and are operating at full power remotely. These steps ensure that we continue to operate responsibly for our team while maintaining our traditionally high standards for you. Financial Strength & Stability We are closely tracking market conditions and responding appropriately to ensure we remain well- positioned to meet current and future obligations. Our financial stability continues to be monitored by independent rating agencies and we consistently achieve excellent ratings. SBLI’s financial condition is among the most solid in the life insurance industry. Our current ratings are: • A.M. Best rating: ‘A’ (Excellent) • S&P rating: ‘A-’ (Strong) In this challenging climate, we understand the need to sell life insurance safely is an industry obligation for both you and your clients. We recognize that you are looking for support to meet the changing needs of your clients and we are very proud to be your partner. Thank you for your continued trust in SBLI. Denis Clifford — SVP, Chief Distribution Officer, SBLI More information about SBLI’s Accelerated Underwriting process and SBLI’s financial strength can be found on: www.sblibrokerage.com. 20-4081 0420 www.nailba.org 27