NAILBA Perspectives Spring 2020 | Page 26

ID 20 WINNERS — Q&A Why Factor Q&A from page 24 I want to be clear in saying I’m not suggesting now as a time benefits represent “their final love letter” to their family… the to “sell” life insurance, what I’m suggesting, is that now is the love letter that keeps them standing when the world around time to advise your clients that you can help them “purchase” them crumbles. coverage during this time when we’re all realizing our own When talking to prospects about the importance of life mortality and thinking about whether or not we’ve done what insurance, continue to focus NOT on the tragedy of losing we’ve needed to do to protect the ones we love most in the someone, but rather focus on the financial security of those chance that the unthinkable happens. left behind. Continue to think about the successes the surviving Garcia: What about the why? Because for the first family members will still be able to achieve. time in a long time, peoples priorities are Ross: The early statistics indicate that about changing. It takes an event like this 2% of the people that become ill with to be the catalyst for change. the coronavirus will, unfortunately, Haney: The industry has Maybe the long term security die as a result. If 50 million often been criticized for “not of families and businesses will Americans contract the virus, showing up when people needed finally become the financial these statistics suggest that it most.” Start by offering quick priority that it always should about 1 million of them will online resource guides or short have been.” die. These are 1 million people video webinars as FAQs on coverage that, a year ago, thought they provisions, or the step-by-step had many more years ahead of Pam Sheehan them. Don’t let the tragedy of this process to file a claim. Senior Director, NAILBA ID national pandemic become a family’s Media Network financial tragedy. Carry that passion, [email protected] and that message of love, to your clients and prospects to help them see that, in difficult economic times like these, life insurance can be the most important asset they own. Verbos: The push for business transformation, getting away from Look to the Q3 issue of the traditional way we’ve done business over the past several Perspectives magazine for decades, is no longer an option. Those that can adapt, will define the new “norm” and they will survive, thriving into the PART 3: future. Those who can’t, or are unwilling, will find an expedited path towards the exit. Reshaping the business through technology 26 Perspectives Q2 2020