My first Publication ocbc_ar17_fullreport_english | Page 60

SUSTAINABILITY REPORT INCLUSIVE WORKFORCE EMPLOYER OF CHOICE WHY THIS IS MATERIAL TO US Our employees are critical assets of the Bank and it is therefore imperative that we invest in and support them in their development. This belief is enshrined in People, one of our core values. An inclusive workforce allows individuals to contribute effectively and provides the organisation with diverse perspectives, skills and talents. MANAGEMENT AND EVALUATION We are committed to creating a work environment where we embrace differences and recognise the value and contributions of individuals. SELECTED POLICIES OCBC Employer Brand Articulates our people programmes and policies anchored on our three Employer Brand pillars (Caring, Progressive, Delivering a Difference) SELECTED PRACTICES  Group Internal Job Posting Programme Encourages career mobility and fosters a continuous learning culture  On-Site Childcare Centre Offers convenient childcare option for employees with young children Life Refresh Programme Supports mature employees in managing their careers and planning ahead for retirement  HR in Your Pocket (HIP) Mobile Application Gives employees access to HR services on the go, facilitated by artificial intelligence-powered chatbot Management is committed to receiving regular employee feedback and acting on the findings from the Bank’s biennial employee engagement survey. Policies and programmes will continue to be enhanced to attract, engage, develop and retain a diverse employee group. SUPPORTING NATIONAL DEFENCE At OCBC, we believe that National Service is both the backbone and the frontline of Singapore’s national defence. As an NS Mark-accredited company, we fully support our employees contributing to nation-building. We effectively accommodate our employees’ NS duties by arranging for their work to be covered during the time they are away. As part of the celebration of NS50, many of our employees came to work in their uniforms on 30 June 2017. We also shared their inspiring stories with our colleagues. To celebrate NS50, many of our employees showed up at work on 30 June 2017 decked out in their military uniforms, while others came dressed in camouflage patterns to pay tribute to our national servicemen PERFORMANCE AND TARGETS OCBC has received the following awards which speak to our strong employment practices: Best Employer (Singapore and Malaysia) Aon Best Employers Programme 2016 – 2017 Excellence in Learning & Development Gold HR Excellence Awards 2017 Excellence in Graduate Recruitment & Development Gold HR Excellence Awards 2017 We will continue to work on our people programmes to deepen employee engagement and enhance our employment practices. 58 OCBC ANNUAL REPORT 2017