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following is the company using to convey its membership in the hatchback segment? • relying on the product descriptor • using channel differentiation • announcing category benefits • comparing to exemplars 19. AT&T's business campaign not only helped to change public perceptions of the company, it also signaled to employees that AT&T was determined to be a leader in telecommunication services. Which principle of internal branding does this example portray? • bringing the brand alive for employees • linking internal and external marketing • choosing the right moment to capture employees' attention and imagination • furnishing energizing and informative internal communication 20. The strategic management process is__________. • the full set of commitments, decisions, and actions required for the firm to achieve above-average returns and strategic competitiveness • a decision-making activity concerned with a firm's internal resources, capabilities, and competencies, independent of the conditions in its external environment • a process directed by top-management with input from other stakeholders that seeks to achieve above- average returns for investors through effective use of the organization's resources • a set of activities that will assure a sustainable competitive advantage and above-average returns for the firm ------------------------------------------------------------------------------------ STR 581 Entire Course + All Capstone Finals FOR MORE CLASSES VISIT www.str581help.com STR 581 Week 1 Individual Assignment Ethics Reflection Paper STR 581 Week 1 DQ 1 STR 581 Week 1 DQ 2 STR 581 Week 1 Knowledge Check STR 581 Week 2 Learning Team Activity (Innovation Strategy) STR 581 Week 2 Individual Assignment Research Proposal