14 . What can affirmative action assist organizations in achieving that diversity initiatives cannot ?
15 . Adoration of a charismatic leader by followers can lead to
16 . Which of the following is considered an organizational blueprint , which prescribes the quantity and time frame for when each end product will be assembled ?
17 . In performing a SWOT analysis , which of the following would be considered as a threat ?
18 . When an employee volunteers to run a canned food drive , this is an example of
19 . Conflicts can be resolved by withdrawing from them or suppressing them . This conflict-management technique is known as ________.
20 . Sam Meyers manages a telemarketing call center . He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues . Which kind of power is Sam using to get the job done ?
21 . In _____, workers have been fired for refusing to quit smoking , for living with someone without being married , drinking a competitor ’ s product , motorcycling , and other legal activities outside of work .
22 . Mary arrives at her new job . Before she can begin actually doing the work , she must complete a series of activities including role playing and virtual reality interactions . What type of training method does Mary ’ s new employer use ?
23 . Which of the following is one of Dr . Eli Goldratt ’ s rules of production scheduling for optimized production technology ?
24 . Deming ’ s PDCA ( plan , do , check , and act ) cycle underlies what inherent Six Sigma principle ?
25 .________ refers to an individual ’ s belief that he or she is capable of performing a task .
26 .____________ is the biggest hurdle to overcome in a pay-for-performance plan . 27 . In order to make their firm a learning organization , managers should
28 . During the implementation of a project , which of the following should be the primary focus of a consulting firm ?