Multi-Unit Franchisee Magazine Issue III, 2013 | Page 30

Executive Summary:
SurePayroll Delivers for Vibe Restaurants
Vibe Restaurants with 34 franchises and nearly 1,000 employees in six states experienced payroll
growing pains. To find an easy, accurate and efficient way to handle payroll and payroll taxes for its
employees in light of ever-changing tax regulations in multiple states, Vibe turned to SurePayroll,
a Paychex company. SurePayroll’s Franchise Management Portal allows Vibe Restaurants instant
access and the ability to manage payroll for all locations with just one secure login.

Meet Vibe Restaurants

Founded in 2005 as the franchisee for seven Little
Caesar’s restaurants, Vibe Restaurants has grown
to 34 franchises under the leadership of Shalin
Patel, who succeeded his father in management of
the company. Vibe Restaurants manages 33 Little
Caesar’s pizzerias and one Which Wich restaurant.

The Challenge: Dream Growth Creates
Potential Payroll Nightmare
While its success has been a dream come true,
managing payroll for all of Vibe’s businesses had
been more like a nightmare. Vibe Restaurants realized that QuickBooks, which the company had
been using, was not nearly robust enough to meet
its needs. Vibe needed:
(1) To find a way to efficiently handle payroll
for the wide scope of their operations.
(2) To ensure that they were keeping up with
various and ever-changing tax regulations, payroll schedules filing and reporting deadlines.
(3) To find an efficient way to manage all the
reporting and record keeping for their dozens
of locations.

SurePayroll is the Right Fit

Vibe Restaurants signed on with SurePayroll in
April 2012. SurePayroll’s franchise-friendly online product proved to be the right fit as it could
provide:
(1) Secure single login to a Franchise Management Portal that provides an overview for access and management.
(2) A nationally renowned platform which pays and
files local, state and federal taxes in all 50 states.

(3) An award-winning U.S.-based customer care
team backed by 40 years of payroll experience.
Easy Payroll, Employee Access, & Customer Satisfaction: “Our number one payroll concern of course
is that our employees be paid accurately and on
time and have easy access to their payroll details
and pay stubs. When you have dozens of employees in dozens of facilities with varying benefits
etc., this can be tricky. We know SurePayroll is
meeting this need. And our employees appreciate
the online access to their information,” says Vibe
Restaurants Human Resources Manager Rosalyn
Williams
Easy Management & Automated Reporting: Williams is most impressed with SurePayroll’s MultiAccess solution requiring only one secure login to
access and manage payroll for all 27 of the franchises. “Being able to log in and see all the companies with just a click allows us to effectively monitor each location to assure their payroll needs are
being met,” says Williams.
Moreover, since SurePayroll provides comprehensive full-service payroll management, there
is no need to get involved with tedious tax work
and other minutiae that would otherwise keep
clients from being able to focus on their own area
of expertise.

Conclusion: A Strong Partnership,
Peace of Mind and Valuable Time and
Cost Savings.

“SurePayroll was able to easily overcome our challenges and even anticipate potential future issues.
There is