MSP Success December/January | Page 30

ENTREPRENEURIAL TOOLBOX

Forecast 2024 :

Sunny With A Chance Of AI

Without a doubt , 2023 has been the year AI broke through in a big way , especially with the rise of ChatGPT and other generative tools . Now that we ’ ve had a bit of time for the dust to settle , we reached out to two leading industry experts — Nadir Merchant , General Manager of IT Operations Products , Kaseya , and Robin Ody , Senior Analyst , Canalys — to get their insights and impressions on this highly relevant topic .

Do You Think AI ’ s For Real Or Overhyped ?
NADIR
It ’ s real , however , the question is , can people do truly meaningful , commercial things with it ? Think about an AI chat application . Even if the conversation is 95 %
30 | MSPSUCCESS . COM