“ The addition of SaaS Alerts to Kaseya 365 User is a huge leap forward in protecting users , and access to this technology is a game changer for MSPs .”
“ The addition of SaaS Alerts to Kaseya 365 User is a huge leap forward in protecting users , and access to this technology is a game changer for MSPs .”
How Does Kaseya 365 User Continue To Improve An MSP ’ s Unit Economics ?
Like its predecessor Kaseya 365 Endpoint , Kaseya 365 User is an all-in-one subscription . It includes all the components an MSP needs to secure users for one low price . This allows MSPs to better protect all users — even if a customer doesn ’ t want to pay for it — and still make a profit . It represents the second phase of Kaseya ’ s goal to change the unit economics for MSPs . Priced at around $ 3 per user , the cost savings — and therefore the profit margin — will be even greater than with Kaseya 365 Endpoint .
What Is Included With Kaseya 365 User ?
Kaseya 365 User includes phishing defense , cloud detection and response ( CDR ), security awareness training , credential monitoring , and SaaS backup , plus hundreds of automations .
What Is Cloud Detection And Response ?
Cloud detection and response technology protects softwareas-a-service ( SaaS ) applications and cloud infrastructure by providing continuous monitoring of user activity , real-time threat detection , and automated response and remediation .
Why Did Kaseya Acquire SaaS Alerts And Include It In Kaseya 365 User ?
A variety of products provide some elements of CDR , but SaaS Alerts , which pioneered the category , is the only complete product on the market today . The addition of SaaS Alerts to Kaseya 365 User is a huge leap forward in protecting users , and access to this technology is a game changer for MSPs .
How Are Kaseya 365 Endpoint And Kaseya 365 User Different ?
Kaseya 365 Endpoint focuses on protecting the endpoint , or devices , and is priced per device . Kaseya 365 User focuses on protecting the user and is priced per user .
Are Kaseya 365 User And Kaseya 365 Endpoint Meant To Be Used Together ?
While they are integrated and work together seamlessly , MSPs do not have to use both together . A key advantage of both solutions is they have hundreds of automations , and MSPs can also leverage the increasing number of automations and AI technology in the rest of the IT Complete platform . Used together , MSPs can open up even more opportunities to automate everyday tasks and increase efficiency .
Is The Announced Pricing For Kaseya 365 User The Real Price , Or Will Kaseya Raise Prices After The Introductory Period ?
No , the advertised price is the price . Only a very small percentage of current MSP partners with special circumstances will need to work with their account managers to determine exact pricing .
There Were Some Onboarding Frustrations When Kaseya Announced Kaseya 365 Endpoint In April . How Has Kaseya Improved Onboarding For Kaseya 365 User ?
The overwhelming response to Kaseya 365 Endpoint impacted our onboarding capacity . We have learned from that experience and have added resources and improved our processes . We ’ ve taken a prescriptive approach to onboarding Kaseya 365 User . You only have to log into the KaseyaOne portal where we ’ ve embedded very specific steps . We also provide videos , documentation , and access to professional services . In addition , we have created Migration Guides to make the transition from competitive tools easier . For instance , if an MSP was using KnowBe4 for security awareness training , the guide will walk you through how BullPhish ID works in comparison ; or if you are switching from Mac to Windows , the guide will walk you through how the solutions work in Windows .
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