MSP Success April/May | Page 31

For example , when respondents were asked to consider the vector through which their organization might suffer a successful cyberattack , 25 % chose email , highlighting the importance of having powerful , layered email security solutions in place to minimize risk .
Shockingly , though , less than half of the businesses surveyed have actually improved their email security .
Other stats MSPs should pay attention to include the following :
• Only 38 % of respondents have implemented automated software patching or business continuity and disaster recovery solutions .
• Just 17 % have penetration testing tools .
• A mere 15 % focus on forensics .
• And just 11 % have threat-hunting software .
Be Ready For Unforeseen Circumstances
Digital transformation and workforce changes have made cybersecurity one of the most important aspects of a company ’ s IT structure .
Out of the companies surveyed , 95 % support a remote workforce . Last year , 43 % had more than a quarter of their company ’ s workforce working remotely .
“ Security awareness training is the secret weapon that every company can employ ,” Puglia explains . “ Regular training is a foundational element in building a strong security culture and is critical for ensuring that everyone from the intern to the CEO is security-conscious all the time .”
Here ’ s a good talking point when you ’ re trying to convince clients : “ It ’ s also important to remember that security awareness training is now required to obtain cyber insurance and for complying with many regulatory standards ,” Puglia notes .
Key Takeaways
Businesses are increasingly aware that a successful cyberattack could be damaging or even fatal , and they are taking steps to protect their organizations by investing in new cybersecurity solutions and developing a relationship with an MSP or MSSP . Even in an uncertain economy , CEOs , CTOs , and other budget holders are prioritizing cybersecurity as IT security budgets are expected to stay the same or even increase .
MSPs are in a great position in 2024 to deepen their relationships with customers by providing the necessary security solutions to protect their businesses .
While adjusting to remote and hybrid workplaces , business owners must also cope with an unstable economy . Naturally , this means companies are decreasing the amount they spend on services as much as they can . Despite this trend , 43 % still expect an increase in 2024 security spending .
Deploy The “ Secret Weapon ” To Reduce Risk
If you ’ re not already providing security awareness training as part of your stack , get on that !
The businesses surveyed note their top security management challenges in the next 12 months as follows :
• Human error : 20 %
• IT and security skills : 18 %
• Insider risk : 15 %
• Security awareness training : 11 %
Human error is one of the biggest risks a company can face , so it ’ s imperative that you help businesses educate their employees . Security awareness training has been shown to reduce security incidents by 70 %; however , 52 % of respondents cite a lack of cybersecurity training as a top problem .
Security awareness training is a low-cost , highly effective way to reduce an organization ’ s exposure to cyber risk as well as improve compliance . Of concern , only 17 % of respondents are planning to invest in security awareness training . Clearly , some education will be required on the part of MSPs .
ABOUT THE SURVEY
The Kaseya 2023 Cybersecurity Survey polled 2,500 IT professionals around the world about their IT security experiences and opinions in August and September 2023 .
Download a copy of the survey at idagent . com / resources / kaseya-securitysurvey-report-2023 .
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