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Typically, you will need to reach out to HR directly unless you know the direct hiring manager or recruiter contact information. You can do this either by email or phone. Often times you won’t hear specifics back about your application but you can get a status update on where they are in the review process, which can give you an idea of how much longer the wait could be, but be prepared to receive no response or a generic response that tells you that if you are a fit for the role they will reach out.
Stage 2: The HR assistant and I spoke, when should I follow-up?
Did you get the follow-up details before you ended the call? If not, make a note to do this with all future meetings. This will allow you to know exactly when to reach out, who to contact, and what to expect, potentially.
I like to wait a full 24 hours after the day the HR rep told me that I’d hear back. Why is that?! Well, working in HR can be chaotic and things, including time, get away from us too. Waiting that extra day gives the HR team a little bit of a buffer to catch up. If you
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are unsure of the timeline after speaking with the HR assistant, it is a good rule of thumb to wait 5-7 business days before reaching out again. The HR assistant is typically screening many candidates which can take up to a week, or more, depending on the position and company.
Stage 3: I had an interview, how long do I wait until I reach out?
You should always end your interview knowing what to expect. Always ask what the timeline is and who to contact-- GET BUSINESS CARDS. For post-interview follow-up there are two separate messages that you’ll send. The first is a thank-you email and the second is only needed if you haven’t heard back by the timeline set out in your interview. If, by chance, you forgot to get a timeline of what and when to expect to hear back, asking the interviewer in your thank-you email is 100% acceptable, BUT make sure that you thank them first and foremost, and then ask for that information.