Monthly Crucial Conversations April 2014 April 2014 | Page 3

Monthly Crucial Conversations Volume 1, Issue 1 Page 3 WHAT'S YOUR FEEDBACK STYLE? When you give people constructive feedback, are you blunt and forceful? Or are you more subtle and positive? And what are the pros and cons? 1. I believe in giving employees more positive feedback than constructive feedback. Strongly agree Agree Disagree Strongly disagree 2. I like to make constructive feedback easier to hear by finding something positive in the employee’s performance to compliment them for. Strongly agree Agree Disagree Strongly disagree 3. When I see one of my employees make a mistake, my first thought is usually something like… “This is my fault for not having taught this person well enough.” Strongly agree Agree Disagree Strongly disagree 4. I like to deliver constructive feedback through email. It avoids confrontation and gives the employee the chance to react in private. Strongly agree Agree Disagree Strongly disagree 5. If I give my employees lots of positive feedback for great work, it might make it harder for me to criticize that person’s work when they do make a mistake in the future. Strongly agree Agree Disagree Strongly disagree 6. Comparing employees to their peers is an effective way to drive home constructive feedback. Strongly agree Agree Disagree Strongly disagree 7. Giving constructive feedback is not the time to invite a two-way conversation. It’s much safer and easier to use an “I talk, you listen” approach. Strongly agree Agree Disagree Strongly disagree 8. When I see an employee make a mistake, my first thought is usually something like… “What the….? How do you make a mistake like that?” Strongly agree Agree Disagree Strongly disagree