Money Matters Statement 2016-2019 first edition | Page 2

Our Money Matters team of Financial Inclusion Officers are here to make sure you are managing your money, getting the best deals and benefits you are entitled to. “Financial inclusion work covers a broad range of issues from ensuring people have access to financial services through to helping people manage their money better” transact.org Introduction Welfare Reform started in 2013 and is ongoing with lots of welfare reform changes to come. Future welfare changes like UC and further Benefit Cap reductions will affect many of you. Money Matters want to help you prepare for this. Our key drivers are: „„ Advice on helping you maximise your money and the income you are entitled to „„ Help you develop skills to find or return to work „„ Help you benefit from everything which is available online. You’ve told us you want us to help you prepare for future challenges rather than contact us in a crisis. We’ve listened so we’ll: „„ Tailor our service so we can help residents most in need „„ Target residents where future welfare changes happen so we can help you prepare in advance „„ Help you sustain your money e.g. help with budgeting. You’ve told us we’re a massive help so we’ll work side by side with you to help you sustain your tenancy. Money Matters Statement 2016-2019