TIPS & REMIDERS
SPA ETIQUETTE
Our spa environment is one of relaxation
and tranquility. Please respect all spa guests’
right to privacy and serenity. The spa is a
smoke free zone.
HEALTH CONDITIONS
Kindly advise us of any health conditions,
allergies or injuries which could affect
your choice of treatment when making your
spa reservation.
PREGNANCY
We have specially designed treatments for
expectant women or nursing mothers. Please
allow our spa team to guide you in selecting
which treatments are most suitable during this
special time.
VALUABLES
Miraval Life in Balance Spa accepts no
responsibility for loss of valuables and jewelry at
any time on the spa premises.
CELL PHONE POLICY
Miraval Mode - Our cell phone free atmosphere
has been established to support you in having
the most wonderful experience at Miraval Life
in Balance Spa possible - fully present and
engaged with the magic of Miraval and your
activities here.
SCHEDULING AN APPOINTMENT
To schedule an appointment please visit our
website miravalspamonarchbeach.com or call
855.368.2940.
To ensure your preferred time and service is
available we recommend booking in advance.
All spa treatments and activities will need to be
guaranteed with a credit card.
ARRIVAL TIME
Arrive up to 1 hour in advance of your spa
treatment so that you can change, relax and
enjoy the spa facilities. Please be advised that
late arrivals will result in a reduction of treatment
time or activity. The spa will provide luxurious
towels, robes and slippers and any amenities
required for use during your spa visit.
GIFT CARDS
An ideal gift for someone special. Please
contact the reservations team for details. Please
see spa reception for more information.
AGE REQUIREMENTS
We are delighted to offer spa treatments for
teens over 16 years of age. Those under the
age of 16 are eligible to receive hair and nail
services only and may not enter or use the spa
facilities. Please contact the reservations team for
details on treatments available for young guests.
SERVICE CHARGE / PRICES
For your convenience, a 20% service charge
will be added to your bill for all services. The
service charge will be distributed to the spa
therapists and support staff who served you
during your spa experience. All prices are
subject to change at any time. The service
charge is subject to a sales tax of 8%. All prices
are subject to change at any time.
CANCELLATION POLICY
A 100% charge will be incurred for any
treatment not canceled at least 24 hours prior
to your scheduled time. Late arrival may shorten
your treatment time.
LOST PROPERTY
All lost property found on the premises should
be handed in at Miraval Life in Balance Spa
reception. Items will be stored for one month.
If they are not collected within this time they
will be donated to local charities. Liquids,
undergarments and hair brushes are kept for
24 hours only.
SPA OPENING HOURS
Monday to Sunday • 6am to 8pm
SPA TREATMENT TIMES
Monday to Sunday • 9am to 8pm
In-room massages are available exclusively
to guests staying at Monarch Beach Resort,
between 9am and 10pm daily. All in-room
massage must be made at least three hours
in advance.
SALON TREATMENT TIMES
Monday to Sunday • 9am to 8pm
DRYBAR HOURS
Monday to Friday • 7am to 8pm
Saturday • 8am to 8pm
Sunday • 9am to 7pm
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