CRI PAYROLL
Scranton, PA
www.cripayroll.com
Member Since 1968
With technology constantly
changing, businesses need to do
whatever they can to keep up with
the fl ow. The staff at CRI Payroll
has made it their mission to ease
technological transitions by regularly
updating its offerings for clients,
including enhanced mobile services
and employee web portals. Meet CRI
Payroll…
What services do you provide?
We provide personalized professional
payroll services to northeast and
central Pennsylvania. We offer
paperless payroll options and
electronic tax fi ling services for local
and regional businesses, as well as
online portal features.
You have been in business more
than 50 years, how has processing
payrolls changed?
Payroll processing has changed
dramatically over the last 50 years.
When we fi rst started, the process
was very labor intensive—you had
to drive to each customer and pick
up payroll information. The punch
card was labor-intensive and data
entry was processed on very large
processors. Changes to tax information
or employee information had to be
manually changed on each employee
and employer card as warranted. Each
accurately completed payroll would
have to be delivered by hand on payroll
day. Now, payroll and tax information
4 • The Greater Scranton Chamber of Commerce
We are a family-
owned business
that supports local
business and shares
the same interests in
our community.
can be updated automatically, via
your mobile phone, laptop or desktop
computer. There is no need to fax, call
or pick up your information. A state-
of-the-art, fully encrypted automatic
payroll can be processed next day or on
the same day, if needed.
What makes your customer
service stand out from the rest?
Our outstanding customer service is
and has always been of the highest
standard. Any questions or concerns
will always be handled as a priority
and efficiently. We can handle a
large company payroll or a small
business payroll.
Why is it important for a business
to have a local payroll processor?
We are a family-owned business that
supports local business and shares
the same interests in our community.
CRI Payroll has supported local
school districts, advertising
companies, banks and non-profit
organizations. Our dedication to
helping others is our mission.
What are some new services you
are seeking to implement in the
future?
We are looking forward to a great
new year with enhancing our online
portal and promoting our mobile
services where companies can have
employees clock in and out by using
their cell phones.
Get in the Spotlight!
Every month, The Greater Scranton
Chamber of Commerce features a member
small business in the Small Business
Spotlight. Don’t miss your chance to be
seen! Visit scrantonchamber.com to apply
for membership or to fi ll out a Small
Business Spotlight application today!
The Small Business Spotlight is sponsored by: