Module 2-Subject 4 01 | Page 3

4.1 Marketing Basics Marketing involves planning and executing a set of objectives to bring buyers and sellers together so that a sale can take place. In the case of agro-ecotourism, marketing has four main goals: 1. Identify a target audience, their needs and expectations 2. Lure the target audience to the attraction 3. Meet the needs of the target audience and entice them to spend money at the attraction 4. Create a desire in the audience to return again and again to the attraction Photo by Allan Valverde Another important concept in marketing is that of consumer values. When making purchase decisions, consumers generally consider four factors: Customer Benefit, Customer Cost, Convenience and Communication. Agro-ecotourism entrepreneurs need to consider what the visitor will get out of their product or service experience, at what price, and how convenient it will be for the tourist to access the activities. In addition, another consideration is how the customers will learn about products, services and how to acquire them. These factors are critical when developing quality products and services and for creating a marketing plan. 4.2 The Marketing Plan Successful marketing is achieved by developing and implementing a thorough marketing plan. The components of a full marketing plan are illustrated below. 2 Module 2. Subject 4: Marketing the Agro-Ecotourism Business